• Expertise & Support - All our staff are qualified and experts in working with children who either present challenging behaviours or wider social emotional support. Our lead therapists would be allocated to your referred family and target referral behaviours which are most concerning for your school and the parents. As a service we understand the daily challenges school face with parents, therefore we take lead on ensuring we can support school in meeting these daily challenges. Our safeguarding team is made up of four qualified social workers, who strictly support schools to ensure social care are actively hearing schools concerns. Our lead social worker has worked hard to build a relationship with social care team managers which is helpful when concerns are not dealt with appropriately. Our safeguarding team ensures all therapist safeguarding concerns are handled in the correct manner in line with the local authority guidelines.

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• Announced / Unannounced visits - We conduct both announced and unannounced visits to all our families especially during school holiday period to ensure all service users are not placed in any serious risk of harm.

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• Charity - Our team has also worked hard to build a relationship with other charities to help provide basic needs such as beds, sofas, washing machines, cookers etc.  We do go the extra mile to ensure all service users are not sleeping without a meal at night. We therefore provide families with food parcels.

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•  Accessibility - We have a 24hr on call service which is accessible by all service users at crisis point. Our trained therapists and safeguarding team support families at crisis to eliminate any serious risk of harm. 

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• Improve Attendance - Our attendance team works strictly to ensure school attendance is improved. To do this families are provided with clear local authority guidance on education attendance. We use this as leverage to encourage increased school attendance to avoid any fines. To ensure we can build a sustainable school routine our therapist will go into the family homes and show parents how to set up bedtime routines, along with morning routines. Our therapist will observe parents during bedtimes/ morning routines and support them in maintaining this on a daily basis. This also includes supporting parents with mental health, separation anxiety to help build long term sustainable steps to increase school attendance. 

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• Community - Our family therapist work directly with the whole family using a multi systemic approach in supporting long term changes. We work with wider networks including peer systems, community systems and education services. All our therapist are trained in supporting families with alcohol/substance misuse, domestic abuse, neglect, emotional harm, mental health related illness along with direct trauma work. We also undertake mediation work with parents who are co-parenting.

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• Presence - We often work with young people, usually in groups, to prevent anti-social behaviour within the community. By giving them tasks and activities, we defer their mind away from negative peer-encouragement and help promote their own ideas and beliefs.

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• Self-Worth - As a service, we don't want anyone to feel 'useless' or not-worthy, therefore we help inspire and encourage individuals to access education, training opportunities, etc. for employment, self esteem and so much more,

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• Socialising - For some children, socialising is one of the hardest skills they can achieve. We start small and slowly implement ideas and thoughts into the child's cognitive to help them socialise.

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• Empowerment - Empowerment is such a key feeling to have today. It's not just about being brave, it's about believing in all things personal, it's about promoting your true self. We especially help empower those who struggle with mental health concerns and help them create a better image of themselves.

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• Education - We educate others, whether young or old, on social subjects such as anti-knife crime, respect for the community, mental health, and how to act within specific peer groups.